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Features

Knowledge base

Create and host text-based articles, video resources, and PDF documents. Categorize them by topic, feature or product, and highlight your most popular resources. Host your entire knowledge base in your customer self-service hub.

Start 14-day free trial

Features

Knowledge base

Create and host text-based articles, video resources, and PDF documents. Categorize them by topic, feature or product, and highlight your most popular resources. Host your entire knowledge base in your customer self-service hub.

Start 14-day free trial

Features

Knowledge base

Create and host text-based articles, video resources, and PDF documents. Categorize them by topic, feature or product, and highlight your most popular resources. Host your entire knowledge base in your customer self-service hub.

Start 14-day free trial

Screenshot of the main dashboard with gradients as background
Screenshot of the main dashboard with gradients as background
Screenshot of the main dashboard with gradients as background

TOPICS & CATEGORIZATION

Create topics and
sub-categories in
your knowledge base

Categorize your knowledge base by creating topics and sub-categories.

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RICH TEXT EDITOR

Create highly detailed content with our rich text editor

Create comprehensive and detailed knowledge base articles with the rich text editor. Add images, videos, code blocks, tables, lists, warning messages, and more.

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COMMENTS & DISCUSSIONS

Let users ask
questions and
comment on specific resources

Your users can directly comment, ask questions, and perform discussions underneath your knowledge base resources.

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VIDEO RESOURCES

Host all your video resources

In addition to written content, add and host all your video resources in your knowledge base.

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MARK AS 'HELPED'

Measure how many support cases are
being deflected

Your users can mark knowledge base resources as 'This has helped me'. Measure what type of knowledge base resources are being used the most and how many support cases are being deflected with your entire knowledge base.

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FAQ's

Frequently asked questions

Can I migrate my existing knowledge base?
I want to keep my existing knowledge base. Can I integrate it?
Are there limits on the number of resources or topic categories that I can add?
Can I gate certain areas of the knowledge base?

FAQ's

Frequently asked questions

Can I migrate my existing knowledge base?
I want to keep my existing knowledge base. Can I integrate it?
Are there limits on the number of resources or topic categories that I can add?
Can I gate certain areas of the knowledge base?

FAQ's

Frequently asked questions

Can I migrate my existing knowledge base?
I want to keep my existing knowledge base. Can I integrate it?
Are there limits on the number of resources or topic categories that I can add?
Can I gate certain areas of the knowledge base?

Already have community forums, a knowledge base or feedback & ideation boards?

Migrating your existing customer-facing modules to your customer self-service hub built with Turf has never been easier. Get in touch and let us know which solutions you are currently using.

Get in touch

Already have community forums, a knowledge base or feedback & ideation boards?

Migrating your existing customer-facing modules to your customer self-service hub built with Turf has never been easier. Get in touch and let us know which solutions you are currently using.

Get in touch

Already have community forums, a knowledge base or feedback & ideation boards?

Migrating your existing customer-facing modules to your customer self-service hub built with Turf has never been easier. Get in touch and let us know which solutions you are currently using.

Get in touch