Legal
Privacy policy
This Privacy policy was updated on and its effective date is: November 28, 2023
This Privacy Policy explains how Bubbles B.V. (“Turf” “we,” “us,” or “our”) collects, uses, and discloses information about you when you access or use our Turf Website (“Website”), https://www.useturf.io/ or our Turf Web Application (“App”) and other online products or services that link to this Privacy Policy through the Website or the App (collectively, the “Services”). This Privacy Policy does not apply to any other data gathered or used by Bubbles including data collected through websites that do not link to this Privacy Policy.
By using the Website, App, or Services or by otherwise interacting with them, you assent to this Privacy Policy.
If you do not assent to this Privacy Policy, do not use the Website, App, or Services or otherwise interact with or submit personally identifiable information (“PII”) or personal information (“PI”) to the Website, App, or Services.
We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases (for example if we plan to use your information in a way that materially differs from this Privacy Policy), we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification).
We encourage you to review the Privacy Policy whenever you access the Website, App, or Services or otherwise interact with Turf to stay informed about our information practices and the choices available to you. Your continued use of the Website, App, or Services following the posting of any changes to this policy verifies that you accept such changes.
When our customers and their admins use our Website, App, or Services to submit, manage, or otherwise use content relating to our customers’ data (“Customer Data”), we have contractually committed ourselves to only process such information on behalf of and under the instruction of the respective customer, who is the “data controller”. This Privacy Policy does not apply to such processing and we recommend you read the privacy policy of the respective customer if their processing concerns your personal information.
Information Collection
When you use the Website, App, or Services, we may collect the following types of information from and about you. Some of this information may be considered “personally identifiable information” (“PII”) or “personal information” (“PI”), meaning it reasonably identifies you or your device or it is reasonably associated with you. It does not include transactional data related to purchases at or through the Website, App, or Services, unless we combine such transactional data with your PII or PI, which we may do. We also collect, use, and disclose aggregated or deidentified data that does not identify you or your device.
Information You Provide to Us:
When you open an account with us through the Services (“Account”), we may ask you to provide us with identifiers and contact information such as your name, email address, and any other information you may provide. We may also collect identifiers when you participate in any interactive features of the Services (like send a message through the Services), fill out a form, publish statements on our platform, participate in a contest or promotion, make a purchase, apply for a job, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us.
When you pay for our Services, we ask for your credit card information. Your credit card is passed directly to our payment processor. We do not store this information on our servers. We do store a record of the payment transaction, including the last 4 digits of the credit card number, for account history, invoicing, and billing support. We also store your billing address to calculate any sales tax, to maintain records that may be used for investigations of potentially fraudulent credit card transactions, and to print on your invoices. We may collect commercial information such as your purchase history, including records of products or services you have purchased, provided, returned, or are considering purchasing from us.
Finally, we may collect other content and information you share through the Services when you submit information or content, such as by commenting on a blog or participating in online communities, or when you otherwise interact with our Services. When you interact with other users, our customers, their admins and their online communities on our Website, App or Services, they may collect any content or information you share with them. Turf may also collect any content or information you share with others through the Website, App or Services.
Information That May Be Collected Automatically Through Our Website, App, or Services:
When you access or use the Website, App, or Services or transact business with us, we may automatically collect information about you, including:
Identifiers, such as your IP address, Internet service provider (ISP), the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID), and identifiers associated with browser cookies, web beacons and similar technologies we deploy on our Website, App, or Services;
Internet or Other Electronic Network Activity Information: We may collect information about the devices and computers you use to access our Website, App, or Services, such as browser type, language, operating system, the referring web page, pages visited, and hyperlinks clicked. When you use our Website, App, or Services, we may collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Website, App, or Services and other information about your internet activity (“usage information”).
Commercial Information such as your purchase history, including records of products you have purchased or are considering purchasing from us, services you have provided or have had provided to you, such as transactional information when you make a purchase, we collect information about the transaction, such as services provided, product details, purchase price, and date and location of the transaction.
Geolocation Information. We may derive the approximate location of your device from your IP address. We may combine this information with other location-based information, such as your billing or postal code. You have the ability to stop the collection of precise location information at any time (see “Your Choices” below for details).
We (and our third-party partners and service providers) use different technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see our Cookie Policy.
Information Collected from Third Parties:
We may also obtain information about you from other sources. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers, and publicly available sources. When you interact with our customers, their admins, online communities and other users on our Website, App or Services, we may collect from them any content or information you choose to share or provide. We may also obtain information about you from other sources, including but not limited to joint marketing partners, social media platforms, people with whom you are friends or otherwise connected to on social media platforms, and other third parties. For example, if you connect your social media account to your Account, or create or log into your Account through a social media site, certain information from your social media account will be shared with us, which may include information that is part of your profile or your friends’ profiles. In addition, we may supplement the information that you provide us and/or the information we collect from you with demographic, social, and other information about you that we receive from other sources. Once we combine information from other sources with your information collected pursuant to this policy, we apply this policy to the combined information as long as it is combined.
Information Usage
We use the information we collect about you for a variety of business and commercial purposes, including, but not limited to:
provide, maintain, and improve the Website, App, or Services;
process, complete, and maintain records on transactions;
provide our users, our customers and their admins, and the online communities with the Website, App or Services. Other users, our customers and their admins may use your personal information for their own purposes, such as to provide you with content, discussions, events and memberships;
send you technical notices, updates, security alerts, and support and administrative messages;
respond to your comments, questions, and requests, and to provide customer service;
communicate with you about products, services, offers, promotions, rewards, and events offered by Turf and others, and provide news and information we think will be of interest to you;
monitor and analyze trends, usage and activities in connection with our Website, App, or Services;
detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Turf;
facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
link or combine with information we get from our Website, App, or Services and from others to help understand your needs and provide you with better service;
maintain appropriate records for internal administrative purposes;
carry out any other purpose described to you at the time the information was collected or permitted by law.
We may share information about you, including personal information, as follows or as otherwise described in this Privacy Policy.
We may share the information we collect about you between and among our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
With Service Providers or Customers. We may disclose your information to vendors, consultants and other service providers under contract who help with our business operations or who we provide services to (such as web hosting and operations of the App, IT, to process opt-out requests, to assist us in responding to consumer requests for access, deletion, or correction of information, direct mail and email distribution, site analytics, operations or legal and compliance services, and customers purchasing services from Turf). We may also disclose your information to our customers. They may use your personal information for their own purposes, such as to provide you with requested community content.
With Data Analytics and Aggregation Vendors. We may share aggregated information that does not include your PII or PI, and we may otherwise disclose non-identifying information such as general (non-specific) geographic location, device/browser technology, onsite behaviour, population data, user segmentation, survey results, and log data, with third parties for data analysis, demographic profiling, and other purposes. Any aggregated information shared in this manner will not contain your personal information.
With Other Users of the Website, App, or Services. If you provide or share information with other users on the Website, App or Services, they may use it for their own purposes. If you post information or content, such as by posting photos, commenting on a blog, or participating in online communities, or when you interact with the Website, App, or Services through social media sites, plug-ins or other applications, depending upon your privacy settings, this information may become public on the Internet. We cannot prevent further use of this information. You can control what data you share through privacy settings available on some social media sites. Please refer to those third-party sites’ privacy policies and terms of use to learn more about their privacy practices, which we do not control.
We may share information collected about you with law enforcement, governmental agencies, or authorized third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Website, App, or Services user to legal liability or if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
In Connection with a Change of Control. We may transfer or disclose your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
With your Consent. Where applicable, we may share your information with your consent or at your specific direction.
Log Data
We may also collect information that your browser sends whenever you visit our Service (“Log Data”).
· This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
· When you access the Service, this Log Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your operating system, the type of Internet browser you use and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.
Social Sharing Features
The Website, App, or Services may offer social sharing features and other integrated tools, which let you share actions you take on our Website, App, or Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Links to Third-Party Sites
Our Website, App, or Services may contain links to other websites, including our affiliated or co-branded web sites. Other websites may also reference or link to our Website, App, or Services. These other websites may not be controlled by us. We encourage our users to read the privacy policies of every website or mobile application that collects PII or PI. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of other websites or mobile applications. Visiting these other websites is at your own risk.
Advertising and Analytics Services Provided by Others
We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in the Website, App, or Services. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Website, App, or Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Turf and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Website, App, or Services, and better understand your online activity. Please see our Cookie Policy for more information about these practices and any choices you may have regarding cookies.
Information of Children
The Website, the App, and our Services are for business use and are not intended for or targeted toward children under 16 (“Children”). We do not knowingly collect any information about Children, but if you believe that we have unintentionally collected information about Children, please contact us at info@useturf.io that we can delete the information.
Business Transaction
If Turf is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once received. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If you have any question about the security on www.bubbles.community, you can contact us at info@useturf.io.
International Transfer
· Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
· If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the information, including Personal Information, to the Netherlands and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Language
This agreement was originally composed in English and was subsequently translated into other languages. The fidelity of subsequent translations cannot be guaranteed. In case of conflict between the English version and another language version, the English version takes precedence.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and revising the “Effective Starting” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@useturf.io
Legal
Privacy policy
This Privacy policy was updated on and its effective date is: November 28, 2023
This Privacy Policy explains how Bubbles B.V. (“Turf” “we,” “us,” or “our”) collects, uses, and discloses information about you when you access or use our Turf Website (“Website”), https://www.useturf.io/ or our Turf Web Application (“App”) and other online products or services that link to this Privacy Policy through the Website or the App (collectively, the “Services”). This Privacy Policy does not apply to any other data gathered or used by Bubbles including data collected through websites that do not link to this Privacy Policy.
By using the Website, App, or Services or by otherwise interacting with them, you assent to this Privacy Policy.
If you do not assent to this Privacy Policy, do not use the Website, App, or Services or otherwise interact with or submit personally identifiable information (“PII”) or personal information (“PI”) to the Website, App, or Services.
We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases (for example if we plan to use your information in a way that materially differs from this Privacy Policy), we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification).
We encourage you to review the Privacy Policy whenever you access the Website, App, or Services or otherwise interact with Turf to stay informed about our information practices and the choices available to you. Your continued use of the Website, App, or Services following the posting of any changes to this policy verifies that you accept such changes.
When our customers and their admins use our Website, App, or Services to submit, manage, or otherwise use content relating to our customers’ data (“Customer Data”), we have contractually committed ourselves to only process such information on behalf of and under the instruction of the respective customer, who is the “data controller”. This Privacy Policy does not apply to such processing and we recommend you read the privacy policy of the respective customer if their processing concerns your personal information.
Information Collection
When you use the Website, App, or Services, we may collect the following types of information from and about you. Some of this information may be considered “personally identifiable information” (“PII”) or “personal information” (“PI”), meaning it reasonably identifies you or your device or it is reasonably associated with you. It does not include transactional data related to purchases at or through the Website, App, or Services, unless we combine such transactional data with your PII or PI, which we may do. We also collect, use, and disclose aggregated or deidentified data that does not identify you or your device.
Information You Provide to Us:
When you open an account with us through the Services (“Account”), we may ask you to provide us with identifiers and contact information such as your name, email address, and any other information you may provide. We may also collect identifiers when you participate in any interactive features of the Services (like send a message through the Services), fill out a form, publish statements on our platform, participate in a contest or promotion, make a purchase, apply for a job, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us.
When you pay for our Services, we ask for your credit card information. Your credit card is passed directly to our payment processor. We do not store this information on our servers. We do store a record of the payment transaction, including the last 4 digits of the credit card number, for account history, invoicing, and billing support. We also store your billing address to calculate any sales tax, to maintain records that may be used for investigations of potentially fraudulent credit card transactions, and to print on your invoices. We may collect commercial information such as your purchase history, including records of products or services you have purchased, provided, returned, or are considering purchasing from us.
Finally, we may collect other content and information you share through the Services when you submit information or content, such as by commenting on a blog or participating in online communities, or when you otherwise interact with our Services. When you interact with other users, our customers, their admins and their online communities on our Website, App or Services, they may collect any content or information you share with them. Turf may also collect any content or information you share with others through the Website, App or Services.
Information That May Be Collected Automatically Through Our Website, App, or Services:
When you access or use the Website, App, or Services or transact business with us, we may automatically collect information about you, including:
Identifiers, such as your IP address, Internet service provider (ISP), the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID), and identifiers associated with browser cookies, web beacons and similar technologies we deploy on our Website, App, or Services;
Internet or Other Electronic Network Activity Information: We may collect information about the devices and computers you use to access our Website, App, or Services, such as browser type, language, operating system, the referring web page, pages visited, and hyperlinks clicked. When you use our Website, App, or Services, we may collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Website, App, or Services and other information about your internet activity (“usage information”).
Commercial Information such as your purchase history, including records of products you have purchased or are considering purchasing from us, services you have provided or have had provided to you, such as transactional information when you make a purchase, we collect information about the transaction, such as services provided, product details, purchase price, and date and location of the transaction.
Geolocation Information. We may derive the approximate location of your device from your IP address. We may combine this information with other location-based information, such as your billing or postal code. You have the ability to stop the collection of precise location information at any time (see “Your Choices” below for details).
We (and our third-party partners and service providers) use different technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see our Cookie Policy.
Information Collected from Third Parties:
We may also obtain information about you from other sources. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers, and publicly available sources. When you interact with our customers, their admins, online communities and other users on our Website, App or Services, we may collect from them any content or information you choose to share or provide. We may also obtain information about you from other sources, including but not limited to joint marketing partners, social media platforms, people with whom you are friends or otherwise connected to on social media platforms, and other third parties. For example, if you connect your social media account to your Account, or create or log into your Account through a social media site, certain information from your social media account will be shared with us, which may include information that is part of your profile or your friends’ profiles. In addition, we may supplement the information that you provide us and/or the information we collect from you with demographic, social, and other information about you that we receive from other sources. Once we combine information from other sources with your information collected pursuant to this policy, we apply this policy to the combined information as long as it is combined.
Information Usage
We use the information we collect about you for a variety of business and commercial purposes, including, but not limited to:
provide, maintain, and improve the Website, App, or Services;
process, complete, and maintain records on transactions;
provide our users, our customers and their admins, and the online communities with the Website, App or Services. Other users, our customers and their admins may use your personal information for their own purposes, such as to provide you with content, discussions, events and memberships;
send you technical notices, updates, security alerts, and support and administrative messages;
respond to your comments, questions, and requests, and to provide customer service;
communicate with you about products, services, offers, promotions, rewards, and events offered by Turf and others, and provide news and information we think will be of interest to you;
monitor and analyze trends, usage and activities in connection with our Website, App, or Services;
detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Turf;
facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
link or combine with information we get from our Website, App, or Services and from others to help understand your needs and provide you with better service;
maintain appropriate records for internal administrative purposes;
carry out any other purpose described to you at the time the information was collected or permitted by law.
We may share information about you, including personal information, as follows or as otherwise described in this Privacy Policy.
We may share the information we collect about you between and among our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
With Service Providers or Customers. We may disclose your information to vendors, consultants and other service providers under contract who help with our business operations or who we provide services to (such as web hosting and operations of the App, IT, to process opt-out requests, to assist us in responding to consumer requests for access, deletion, or correction of information, direct mail and email distribution, site analytics, operations or legal and compliance services, and customers purchasing services from Turf). We may also disclose your information to our customers. They may use your personal information for their own purposes, such as to provide you with requested community content.
With Data Analytics and Aggregation Vendors. We may share aggregated information that does not include your PII or PI, and we may otherwise disclose non-identifying information such as general (non-specific) geographic location, device/browser technology, onsite behaviour, population data, user segmentation, survey results, and log data, with third parties for data analysis, demographic profiling, and other purposes. Any aggregated information shared in this manner will not contain your personal information.
With Other Users of the Website, App, or Services. If you provide or share information with other users on the Website, App or Services, they may use it for their own purposes. If you post information or content, such as by posting photos, commenting on a blog, or participating in online communities, or when you interact with the Website, App, or Services through social media sites, plug-ins or other applications, depending upon your privacy settings, this information may become public on the Internet. We cannot prevent further use of this information. You can control what data you share through privacy settings available on some social media sites. Please refer to those third-party sites’ privacy policies and terms of use to learn more about their privacy practices, which we do not control.
We may share information collected about you with law enforcement, governmental agencies, or authorized third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Website, App, or Services user to legal liability or if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
In Connection with a Change of Control. We may transfer or disclose your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
With your Consent. Where applicable, we may share your information with your consent or at your specific direction.
Log Data
We may also collect information that your browser sends whenever you visit our Service (“Log Data”).
· This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
· When you access the Service, this Log Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your operating system, the type of Internet browser you use and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.
Social Sharing Features
The Website, App, or Services may offer social sharing features and other integrated tools, which let you share actions you take on our Website, App, or Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Links to Third-Party Sites
Our Website, App, or Services may contain links to other websites, including our affiliated or co-branded web sites. Other websites may also reference or link to our Website, App, or Services. These other websites may not be controlled by us. We encourage our users to read the privacy policies of every website or mobile application that collects PII or PI. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of other websites or mobile applications. Visiting these other websites is at your own risk.
Advertising and Analytics Services Provided by Others
We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in the Website, App, or Services. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Website, App, or Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Turf and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Website, App, or Services, and better understand your online activity. Please see our Cookie Policy for more information about these practices and any choices you may have regarding cookies.
Information of Children
The Website, the App, and our Services are for business use and are not intended for or targeted toward children under 16 (“Children”). We do not knowingly collect any information about Children, but if you believe that we have unintentionally collected information about Children, please contact us at info@useturf.io that we can delete the information.
Business Transaction
If Turf is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once received. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If you have any question about the security on www.bubbles.community, you can contact us at info@useturf.io.
International Transfer
· Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
· If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the information, including Personal Information, to the Netherlands and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Language
This agreement was originally composed in English and was subsequently translated into other languages. The fidelity of subsequent translations cannot be guaranteed. In case of conflict between the English version and another language version, the English version takes precedence.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and revising the “Effective Starting” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@useturf.io
Legal
Privacy policy
This Privacy policy was updated on and its effective date is: November 28, 2023
This Privacy Policy explains how Bubbles B.V. (“Turf” “we,” “us,” or “our”) collects, uses, and discloses information about you when you access or use our Turf Website (“Website”), https://www.useturf.io/ or our Turf Web Application (“App”) and other online products or services that link to this Privacy Policy through the Website or the App (collectively, the “Services”). This Privacy Policy does not apply to any other data gathered or used by Bubbles including data collected through websites that do not link to this Privacy Policy.
By using the Website, App, or Services or by otherwise interacting with them, you assent to this Privacy Policy.
If you do not assent to this Privacy Policy, do not use the Website, App, or Services or otherwise interact with or submit personally identifiable information (“PII”) or personal information (“PI”) to the Website, App, or Services.
We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases (for example if we plan to use your information in a way that materially differs from this Privacy Policy), we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification).
We encourage you to review the Privacy Policy whenever you access the Website, App, or Services or otherwise interact with Turf to stay informed about our information practices and the choices available to you. Your continued use of the Website, App, or Services following the posting of any changes to this policy verifies that you accept such changes.
When our customers and their admins use our Website, App, or Services to submit, manage, or otherwise use content relating to our customers’ data (“Customer Data”), we have contractually committed ourselves to only process such information on behalf of and under the instruction of the respective customer, who is the “data controller”. This Privacy Policy does not apply to such processing and we recommend you read the privacy policy of the respective customer if their processing concerns your personal information.
Information Collection
When you use the Website, App, or Services, we may collect the following types of information from and about you. Some of this information may be considered “personally identifiable information” (“PII”) or “personal information” (“PI”), meaning it reasonably identifies you or your device or it is reasonably associated with you. It does not include transactional data related to purchases at or through the Website, App, or Services, unless we combine such transactional data with your PII or PI, which we may do. We also collect, use, and disclose aggregated or deidentified data that does not identify you or your device.
Information You Provide to Us:
When you open an account with us through the Services (“Account”), we may ask you to provide us with identifiers and contact information such as your name, email address, and any other information you may provide. We may also collect identifiers when you participate in any interactive features of the Services (like send a message through the Services), fill out a form, publish statements on our platform, participate in a contest or promotion, make a purchase, apply for a job, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us.
When you pay for our Services, we ask for your credit card information. Your credit card is passed directly to our payment processor. We do not store this information on our servers. We do store a record of the payment transaction, including the last 4 digits of the credit card number, for account history, invoicing, and billing support. We also store your billing address to calculate any sales tax, to maintain records that may be used for investigations of potentially fraudulent credit card transactions, and to print on your invoices. We may collect commercial information such as your purchase history, including records of products or services you have purchased, provided, returned, or are considering purchasing from us.
Finally, we may collect other content and information you share through the Services when you submit information or content, such as by commenting on a blog or participating in online communities, or when you otherwise interact with our Services. When you interact with other users, our customers, their admins and their online communities on our Website, App or Services, they may collect any content or information you share with them. Turf may also collect any content or information you share with others through the Website, App or Services.
Information That May Be Collected Automatically Through Our Website, App, or Services:
When you access or use the Website, App, or Services or transact business with us, we may automatically collect information about you, including:
Identifiers, such as your IP address, Internet service provider (ISP), the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID), and identifiers associated with browser cookies, web beacons and similar technologies we deploy on our Website, App, or Services;
Internet or Other Electronic Network Activity Information: We may collect information about the devices and computers you use to access our Website, App, or Services, such as browser type, language, operating system, the referring web page, pages visited, and hyperlinks clicked. When you use our Website, App, or Services, we may collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Website, App, or Services and other information about your internet activity (“usage information”).
Commercial Information such as your purchase history, including records of products you have purchased or are considering purchasing from us, services you have provided or have had provided to you, such as transactional information when you make a purchase, we collect information about the transaction, such as services provided, product details, purchase price, and date and location of the transaction.
Geolocation Information. We may derive the approximate location of your device from your IP address. We may combine this information with other location-based information, such as your billing or postal code. You have the ability to stop the collection of precise location information at any time (see “Your Choices” below for details).
We (and our third-party partners and service providers) use different technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see our Cookie Policy.
Information Collected from Third Parties:
We may also obtain information about you from other sources. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers, and publicly available sources. When you interact with our customers, their admins, online communities and other users on our Website, App or Services, we may collect from them any content or information you choose to share or provide. We may also obtain information about you from other sources, including but not limited to joint marketing partners, social media platforms, people with whom you are friends or otherwise connected to on social media platforms, and other third parties. For example, if you connect your social media account to your Account, or create or log into your Account through a social media site, certain information from your social media account will be shared with us, which may include information that is part of your profile or your friends’ profiles. In addition, we may supplement the information that you provide us and/or the information we collect from you with demographic, social, and other information about you that we receive from other sources. Once we combine information from other sources with your information collected pursuant to this policy, we apply this policy to the combined information as long as it is combined.
Information Usage
We use the information we collect about you for a variety of business and commercial purposes, including, but not limited to:
provide, maintain, and improve the Website, App, or Services;
process, complete, and maintain records on transactions;
provide our users, our customers and their admins, and the online communities with the Website, App or Services. Other users, our customers and their admins may use your personal information for their own purposes, such as to provide you with content, discussions, events and memberships;
send you technical notices, updates, security alerts, and support and administrative messages;
respond to your comments, questions, and requests, and to provide customer service;
communicate with you about products, services, offers, promotions, rewards, and events offered by Turf and others, and provide news and information we think will be of interest to you;
monitor and analyze trends, usage and activities in connection with our Website, App, or Services;
detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Turf;
facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
link or combine with information we get from our Website, App, or Services and from others to help understand your needs and provide you with better service;
maintain appropriate records for internal administrative purposes;
carry out any other purpose described to you at the time the information was collected or permitted by law.
We may share information about you, including personal information, as follows or as otherwise described in this Privacy Policy.
We may share the information we collect about you between and among our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
With Service Providers or Customers. We may disclose your information to vendors, consultants and other service providers under contract who help with our business operations or who we provide services to (such as web hosting and operations of the App, IT, to process opt-out requests, to assist us in responding to consumer requests for access, deletion, or correction of information, direct mail and email distribution, site analytics, operations or legal and compliance services, and customers purchasing services from Turf). We may also disclose your information to our customers. They may use your personal information for their own purposes, such as to provide you with requested community content.
With Data Analytics and Aggregation Vendors. We may share aggregated information that does not include your PII or PI, and we may otherwise disclose non-identifying information such as general (non-specific) geographic location, device/browser technology, onsite behaviour, population data, user segmentation, survey results, and log data, with third parties for data analysis, demographic profiling, and other purposes. Any aggregated information shared in this manner will not contain your personal information.
With Other Users of the Website, App, or Services. If you provide or share information with other users on the Website, App or Services, they may use it for their own purposes. If you post information or content, such as by posting photos, commenting on a blog, or participating in online communities, or when you interact with the Website, App, or Services through social media sites, plug-ins or other applications, depending upon your privacy settings, this information may become public on the Internet. We cannot prevent further use of this information. You can control what data you share through privacy settings available on some social media sites. Please refer to those third-party sites’ privacy policies and terms of use to learn more about their privacy practices, which we do not control.
We may share information collected about you with law enforcement, governmental agencies, or authorized third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Website, App, or Services user to legal liability or if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
In Connection with a Change of Control. We may transfer or disclose your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
With your Consent. Where applicable, we may share your information with your consent or at your specific direction.
Log Data
We may also collect information that your browser sends whenever you visit our Service (“Log Data”).
· This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
· When you access the Service, this Log Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your operating system, the type of Internet browser you use and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.
Social Sharing Features
The Website, App, or Services may offer social sharing features and other integrated tools, which let you share actions you take on our Website, App, or Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Links to Third-Party Sites
Our Website, App, or Services may contain links to other websites, including our affiliated or co-branded web sites. Other websites may also reference or link to our Website, App, or Services. These other websites may not be controlled by us. We encourage our users to read the privacy policies of every website or mobile application that collects PII or PI. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of other websites or mobile applications. Visiting these other websites is at your own risk.
Advertising and Analytics Services Provided by Others
We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in the Website, App, or Services. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Website, App, or Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Turf and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Website, App, or Services, and better understand your online activity. Please see our Cookie Policy for more information about these practices and any choices you may have regarding cookies.
Information of Children
The Website, the App, and our Services are for business use and are not intended for or targeted toward children under 16 (“Children”). We do not knowingly collect any information about Children, but if you believe that we have unintentionally collected information about Children, please contact us at info@useturf.io that we can delete the information.
Business Transaction
If Turf is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once received. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If you have any question about the security on www.bubbles.community, you can contact us at info@useturf.io.
International Transfer
· Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
· If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the information, including Personal Information, to the Netherlands and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Language
This agreement was originally composed in English and was subsequently translated into other languages. The fidelity of subsequent translations cannot be guaranteed. In case of conflict between the English version and another language version, the English version takes precedence.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and revising the “Effective Starting” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@useturf.io
Customer forum
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Turf is the customer self-service platform for SaaS companies.
Features
Use cases
Customer forum
Knowledge base
Feedback management
Academy
Technical documentation
Chat help desk
Events
Turf is the customer self-service platform for SaaS companies.
Features
Use cases
Customer forum
Knowledge base
Feedback management
Academy
Technical documentation
Chat help desk
Events
Turf is the customer self-service platform for SaaS companies.
Features
Use cases